We understand that 2021 will continue to be a year of uncertainty when it comes to planning your holiday. We want you to be able to book with confidence so that you can look forward to your stay with friends and family.
Bookings for all our cottages are subject to the following terms and conditions:
To secure a booking a 20% deposit/full rental payment (if within 30 days) is required. The booking will be confirmed in writing with the date for when the balance is due, i.e. 30 days before the start of your holiday. We regret that the deposit, and once paid the outstanding balance, are both non refundable in the event of cancellation except when due to UK government travel restrictions related to Covid 19 – see below. However if we secure another booking we will deduct an administrative charge of £20 per booking and the balance of any payments will be refunded to you.
If you need to cancel within 30 days of your booking because any of your party are ill (including Covid) or are required or recommended to self isolate we would expect you to have your own travel insurance (e.g. from the Post Office or Trailfinders) for your own protection and we would not offer a refund.
If you need to cancel solely due to UK government Covid 19 travel restrictions we can offer you the following options:
We will offer a full refund if either we need to cancel the property you have booked as it is closed due to the Coronavirus outbreak or if you cancel your booking because UK government public health measures mean that it is unlawful for your party to travel to or make use of the accommodation you booked.
Cottage Occupancy – General Conditions
The Contract for a short-term holiday rental will be between Anne and Peter Davey (Longstone Holiday Cottages) and the person making the booking and all members of the holiday party. UK Law will govern the Contract. The contract of hire is not effective until we have processed the deposit. Your placing of a booking and our acceptance assumes that you have read and agree to comply with the conditions below –